Linkforce | Australia | Delivering Outcomes

Privacy Statement

Linkforce (which includes all associate, subsidiary and related entities) is a privately owned Australian company providing maintenance, construction and multi-disciplinary engineering services throughout Western Australia. Linkforce is committed to ensuring that the Personal Information it holds regarding its contractors, consultants, job applicants, workers and other individuals is handled appropriately and lawfully, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

All personal information, sensitive information, biometric information and facial recognition data collected, used, stored, disclosed and disposed of by Linkforce shall comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy is based on the following principles:

Your personal information will not be shared other than in accordance with this policy, with your permission or in accordance with the Privacy Act 1988 (Cth).
We will only use your personal information for the purpose for which it was provided or otherwise in accordance with this policy, with your permission or in accordance with the Privacy Act 1988 (Cth).

What kinds of personal information do we collect and for what purpose?

Linkforce collects personal information, including sensitive information.

‘Personal information’ means information or opinion about an identified individual, or an individual who is reasonably identifiable.

‘Sensitive information’ is personal information and includes information about an individual’s health or genetics, racial or ethnic origin, political opinion or membership, religion, philosophical beliefs, union membership, sexual preference and criminal record.

Examples of the types of personal information we collect include names, addresses, other contact details such as email address, financial details such as a credit card number / bank account, transaction history, medical details / information and products and service preferences.

Linkforce may also collect and process CCTV footage, photographic images and biometric information, including facial images and facial recognition data, through the use of Closed-Circuit Television (CCTV) systems and facial recognition technology at Linkforce offices, facilities, workshops, project sites and other operational locations. Such information may be collected for legitimate business purposes including site access management, identity verification, security monitoring, worker and visitor safety, incident investigation, asset protection and compliance with client, contractual and legal requirements.

The above information is collected so as to enable us to fulfil our responsibilities as a provider of maintenance, construction and multi-disciplinary engineering services and to tailor our products and services to best meet the needs of our customers.

How do we collect your personal information?

We collect personal information in a number of ways and how we collect personal information from you will depend on how you use our services.

Sometimes we will collect this information directly from you. For example, we may collect personal information about you when you deal with us over the telephone, enter into an agreement with us or send us correspondence, including your resume (whether by letter, fax or email), visit our website, have contact with us in person or through any other mode of communication. We may also collect this information from a third party you have authorised to provide the information or from a client or third party where it is unreasonable or impracticable to collect it from you.

Personal information may also be collected through CCTV systems, site security systems and facial recognition technology. Where facial recognition technology is utilised, Linkforce will take reasonable steps to notify individuals through signage, site inductions, policies or other appropriate means.

How do we use and disclose your personal information?

To assess job applicants.
For the purpose of dealing with your request or enquiry.
To provide contractual dealings or services, such as, but not limited to, other clients for the purposes of site entry; organisations that conduct competency or psychometric tests; referees; a workers compensation body; and other business units within Linkforce.
To market our services.
To assist us in operating our business.
For direct marketing in accordance with the Privacy Act.
To manage site access, security monitoring and identity verification through CCTV and facial recognition technology.
To investigate security, safety, misconduct, fraud or other workplace incidents.
To meet contractual, legal and regulatory obligations.

Personal Information will only be used for the primary purpose(s) for which it was collected and in some cases for related secondary purposes.

Where the Company needs to use Personal Information for purposes other than the primary purpose, we will obtain consent where appropriate and necessary.

Other than in cases of emergency, Sensitive Information will only be used and accessed by other personnel of the Company where there is a clear and compelling need to do so and it is permitted in accordance with the Privacy Act.

Any biometric information, facial images or facial recognition data collected by Linkforce shall only be used for the purposes for which it was collected, or as otherwise permitted or required by law, and access shall be restricted to authorised personnel with a legitimate business need.

No personal information will be disclosed to an overseas entity unless it is used for the primary or in some cases the secondary purpose and that overseas entity is subject to privacy laws which are substantially similar to the Australian Privacy Principles and accord you mechanisms that you can access to enforce the protection of the law.

We may also use personal information for direct marketing purposes where you consent or where your consent can reasonably be implied from the circumstances in which we collected the information.

Security

Your personal information is held on databases and physical files. Linkforce takes all reasonable and appropriate technical, organisational and physical measures to keep your personal information secure.

Information collected through CCTV and facial recognition systems is stored securely and access is restricted to authorised personnel. Linkforce shall take reasonable steps to protect personal information, sensitive information, biometric information and facial recognition data from misuse, interference, loss, unauthorised access, modification or disclosure in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Accessing and Correcting Personal Information

You may request access to personal information we hold about you and you may request corrections be made to that information. Application should be made to the HR Manager in writing.

We will generally provide you with access to any personal information we hold about you on request. In limited circumstances, however, access may be refused if required or permitted by law.

Complaints and Further Information

If you require further information about how Linkforce handles personal information or if you have a problem or wish to lodge a complaint in relation to an alleged breach of the Privacy Act 1988 (Cth), you should contact our HR Manager in writing. The HR Manager is responsible for coordinating the investigation of any complaints and resolving the matter with a complainant.

The HR Manager will manage any complaints received in a timely manner (usually within 30 days) and provide you with a response to your complaint. If you are not satisfied with our response, you may take your complaint to the Office of the Australian Information Commissioner.

Our Contact Details

If you have any queries or you would like further information concerning your privacy, contact Linkforce on (08) 9287 0800 or email hr@linkforce.com.au.

From time to time, it may be necessary for us to review and revise this policy. We reserve the right to amend this policy at any time and to notify you by posting an updated version of the policy on the Website.

Any amendments shall continue to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Updated: 10/8/2026